Learn practical methods to identify and work with the people who matter most to your project's success. This hands-on workshop gives you simple but effective tools to map stakeholder influence, understand competing priorities, and build the relationships that turn good ideas into implemented solutions.

Stop creating diagrams that collect dust! This hands-on session teaches you how to build visual models teams actually use. You'll learn the nuts and bolts of effective system blueprints, practical ways to match your models to real problems, and methods to ensure your work becomes a go-to resource rather than forgotten documentation. Bring your current project challenges—you'll walk away with clear, useful blueprints your team can put to work immediately.

The words we use shape how people navigate, understand, and trust the systems we build. In this hands-on workshop, we’ll roll up our sleeves and get into the nitty-gritty of creating controlled vocabularies that actually stick. You’ll learn how to map messy terms, wrangle synonyms, and guide your team toward shared language—without getting lost in semantics..

The metadata we create determines what people can find, connect, and understand across our systems. In this hands-on workshop, we'll move beyond theory and dig into the practical work of designing useful metadata. You'll learn how to audit existing attributes, create structured tagging systems, and implement governance approaches that keep your metadata clean and consistent over time. 

The difference between a taxonomy that helps and one that hurts comes down to understanding how people naturally group and search for information. In this hands-on workshop, we'll work through the messy reality of taxonomy design—from card sorting and user research to handling overlapping categories and multi-faceted content. You'll learn practical techniques for testing category labels, structuring hierarchies that make sense, and maintaining taxonomies as content grows and changes.

Your proposal is only as good as your argument for it. In this workshop we will cover what it means to make a solid argument for change when it comes to information architecture. You'll learn the types of argument that are common for IA work, as well as 5 strategies to strengthen your argument. 

Stop letting your information architecture decisions happen by accident. In this hands-on workshop, you'll learn to calculate the real dollar impact of structural design choices and build cases that get executive buy-in.

We'll work through real examples of companies that ignored their information architecture until it cost them millions in customer service, team turnover, and lost sales. You'll leave with concrete tools to avoid becoming one of those cautionary tales.